Open Records Requests
It is the policy of the San Antonio River Authority to comply with the Texas Public Information Act (Texas Government Code 552). The public has a right to prompt access to the records of the River Authority that are not confidential or otherwise protected. The River Authority will acknowledge requests for information within two business days and may charge a fee as prescribed by law or regulation for the costs incurred producing the requested documents. If you do not receive an acknowledgement within two business days, your request was not received. In this case please call (210) 337-1373 and ask for the Public Information Act Officer.
The request must ask for records or information already in existence. The Public Information Act does not require governmental bodies to create new information, perform legal research, or to answer questions.
For inquiries pertaining to record drawings for wastewater utility services within the River Authority service area please call (210) 302-4200 or email your questions to firstname.lastname@example.org or visit the Utilities Development Resources page. These types of requests should not be made through the Public Information Act portal.
Notice of Charges
The River Authority uses the rates established by the Office of the Attorney General to determine charges for the production of public records.
If the cost of the request is expected to exceed $40, the River Authority will send a cost estimate letter to the requestor. The estimate letter will include an itemized statement of any copying, personnel, mailing or other charges that will be incurred in fulfilling the request. Once the requestor confirms that he or she agrees to the estimated costs, the River Authority will begin compiling the records. If the requestor does not respond to the cost estimate letter within ten (10) days, the request will be closed.
Where estimated costs exceed $100, the requestor will be required to make a deposit before any records are compiled.
Common Charges Include:
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Fees for Repetitive Requestors:
Effective Sept 1, 2007, the Texas Legislature adopted H.B. 2564, which authorizes a governmental body, such as the River Authority, to establish a process of charging a fee if the time required for information production from a single requestor exceeds 36 hours during a fiscal year or 15 hours during a month. The River Authority established this process by Board action on December 19, 2018.
In such cases, the River Authority is authorized to provide the requestor with a written estimate of the total cost, including materials, personnel time and overhead expenses, necessary to comply with the request. The written estimate must be provided to the requestor on or before the 10th day after the date on which the public information was requested.