Open Records Requests:
It is the policy of the San Antonio River Authority to comply with the Texas Public Information Act (Texas Government Code 552). The public has a right to prompt access to the records of the River Authority that are not confidential or otherwise protected. The River Authority will acknowledge requests for information within two business days and may charge a fee as prescribed by law or regulation for the costs incurred producing the requested documents. If you do not receive an acknowledgement within two business days, your request was not received. In this case please call (210) 337-1373 and ask for the Public Information Act Officer.
The request must ask for records or information already in existence. The Public Information Act does not require governmental bodies to create new information, perform legal research, or to answer questions.
For inquiries pertaining to record drawings for wastewater utility services within the River Authority service area please call 210-302-4200 or email your questions to UtilitiesDevelopment@sara-tx.org or visit https://www.sara-tx.org/services/utilities/utilities-development. These types of requests should not be made through the Public Information Act portal.